100% Satisfaction Guarantee

Customer satisfaction policy - no questions asked

At Mica Marvels, the customer is always right. That is why our policy is that if the customer is not entirely satisfied with the product purchased, we will refund the money after receiving the product in our warehouse. No questions asked.

warranty period

In case of defective product, Mica Marvels guarantees the merchandise for defective workmanship and materials that appear within a period of 6 months from reception date of the merchandise by the buyer (hereinafter, the warranty period). All liabilities under the provisions of the warranty expire when the warranty period has expired.

Buyer obligations

In the event that the buyer observes that the merchandise is defective during the warranty period, the buyer must immediately provide the seller with the details of such defects, and will make every effort to provide all the necessary information and details so that Mica Marvels or its representatives verify the reported details and can determine the nature and cause of the claimed defects. In the same way, they will allow Mica Marvels or its representatives to have full and adequate access to their facilities in order to evaluate and / or correct defects.